How is this different from just buying a regular ID tag?
Our GeniusTag does more than display your name and number—it’s an intelligent lost‑&‑found system. When someone scans the tag with any smartphone, they’re connected to your pet’s secure profile: contact info, medical needs, vet instructions, even joint-proof-of-ownership. And with our Active Protection Plan, you get alerts, national lost-pet network flags, and the ability to send our Pet Amber Alerts to your local community. It’s not just a tag—it’s peace of mind that your best friend can always find their way home.
Do I need to be tech-savvy to use this system?
Not at all! We’ve designed everything to be incredibly user‑friendly. The tag works with any smartphone – no special app required for someone to help return your pet. Setting up your digital profile takes just minutes with our step‑by‑step guided process. If you ever need help, our customer support team is just a call away.
How is this better than a microchip?
Think of a microchip as a permanent ID buried under the skin—it works ONLY if your pets rescuer brings your pet to a vet or shelter with a scanner. But GeniusTag? Instant connection with a quick scan from anyone’s phone—no vet visit needed. Plus, you get real-time alerts, easy info updates anytime online, and zero worry about migrating chips. It’s the faster, smarter, more responsive way to protect your pet in today’s digital world.
What if my tag gets damaged or falls off?
We've got you covered. Every GeniusTag is built to be durable, water‑resistant, and backed by a Lifetime Replacement Guarantee. If it breaks, fades, or goes missing, just hit us up—we’ll ship you a replacement tag right away at no extra cost. Meanwhile your pet’s profile stays active, so any scan still connects to the correct info. You stay covered, no matter what.
